Educati Help Center
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Fast answers, step-by-step guides, and a real agent when you need one.
2 Rabi al-Thani 1448 AH
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How this help center works
Do I need an account to read the help center?
No. Every help center page is public: no account, no sign-up and no payment is required to read an article.
Which languages are the articles published in?
The help center exists in French, English and Arabic. The articles shown are those published in the active language: if an article does not exist in your language yet, it is not listed.
What does the search cover?
Search runs over the title and the summary of articles published in the active language. If it returns nothing, the WhatsApp button automatically carries the words you typed.
What if an article doesn't cover my case?
Every article ends with a 👍 / 👎 vote and a WhatsApp block that puts the article title into your message. Your question therefore arrives already situated, with nothing to re-explain.
How do I get a personalised answer?
Two paths: WhatsApp, where your message leaves with the page and the current search, or the contact form if you prefer writing.
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